Support

Welcome to MoneyMat Support! 👋
We’re here to help you have the best experience possible.

If you have any questions or need assistance, please read the FAQs below or contact us directly.

📚 Frequently Asked Questions (FAQ)

1. How do I purchase a digital product?

Simply browse our catalog, select your product, and proceed to checkout. Payments are securely processed through Stripe.

2. What payment methods do you accept?

We accept all major credit and debit cards via Stripe, including Visa, MasterCard, American Express, and more.

3. When will I receive my digital product?

Instantly! After successful payment, you will receive a download link directly on the confirmation page and via email.

4. I didn’t receive my download link. What should I do?

If you haven’t received your product within 10 minutes, please:

Check your spam/junk folder.
Make sure you entered the correct email address. If you still can’t find it, contact us using the form below.

5. Can I get a refund?

Due to the nature of digital products, all sales are final. We do not offer refunds unless there was an error on our end (e.g., duplicate charges, wrong product delivered).

6. Is my payment information safe?

Absolutely. We use Stripe, one of the most secure payment gateways in the world. Your payment details are never stored on our servers.

📩 Contact Us

Still need help?
Reach out to us — we’re happy to assist you!

Email: support@moneymat.xyz
Response Time: Within 24 hours, Monday–Friday.

Or fill out our Contact Form (link your form here).

Thank you for choosing MoneyMat!
We appreciate your trust and look forward to serving you. 🚀